shipping & order information
all sales are final, no returns or exchanges. all order inquiries are handled via email. please contact us at info@soleilskin.co if you have any questions or concerns about your order.
» domestic orders: please allow for 1-3 weeks to receive your product once you place your order as we are a small business processing multiple orders at once. you will receive an email update with tracking information once your order ships.
» international orders: please allow for 1-3 weeks to receive your product once you place your order as we are a small business processing multiple orders at once. you will receive an email update with tracking information once your order ships. delivery times will vary depending on your location, your items ordered, and your country's customs regulations. international shipping charges do not include the destination country’s duty, tax, or customs fees.
» additional information: once a package is shipped, we have no control over how it is delivered and do not provide refunds for lost or stolen items. if an item arrives damaged, please email info@soleilskin.co for assistance.